Order Cancellation Policy

Effective Date: 26/07/2026

Welcome to Mr. Medysine. We are committed to providing genuine, high-quality healthcare, wellness, Ayurvedic, and personal care products. Please read this policy carefully before placing your order.

1. Order Cancellation

• Orders may be cancelled before they are shipped by contacting our customer support.
• Once an order has been shipped, it cannot be cancelled.
• If a cancellation request is approved before dispatch, the refund will be processed to the original payment method within 5–7 business days.
• Refund timelines may vary depending on your bank or payment provider.

Customer Support

Mr. Medysine Customer Support

Email: support@mrmedysine.com
Phone: +91-XXXXXXXXXX
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

We aim to respond to all customer queries within 24–48 business hours.

Policy Updates

Mr. Medysine reserves the right to modify this Order Cancellation Policy at any time. Updated versions will be published on our website and become effective immediately upon posting.